# Edutainverse: Course Advice Calls From the Browser | CallCeptor > Edutainverse's Talk to an Expert form asks learners if they want a phone or video call. How each field maps to a browser Call button, for learners and instructors. Source: https://callceptor.com/customers/edutainverse/ ## Edutainverse's expert form already asked for a phone call Edutainverse is an online course platform and LMS: learners buy self-paced courses priced in rupees, and instructors publish their own. Its Talk to an Expert page asks learners how they'd like to be contacted, and two of the three answers are a call. Published 2 October 2026 · Written by the CallCeptor team ### The form, field by field The expert form promises a reply within 24 hours. A learner comparing two courses at 9 pm has usually decided by then, one way or the other. Here is what each question on the form turns into when the answer can be a call right now. - Field 1 #### Preferred Contact Method Email · Phone Call · Video Call The visitor who picks Phone Call no longer waits for one. They press Call and talk from the browser, on the page they're reading. - Field 2 #### Area of Interest Web Development, Data Science, Machine Learning, AI, Cloud, Cybersecurity, UI/UX, Digital Marketing and more Page rules tag each course category, and each advisor carries tags for the subjects they know. A learner on a data science course rings the data science advisor first. - Field 3 #### Best Time to Reach You Morning · Afternoon · Evening · Anytime Only needed when nobody is free. A missed call asks for a number and becomes a callback request; the advisor can book a time and send a link the learner opens to call back. - Field 4 #### Phone Number Optional on their form Optional in the pre-call form too. A browser call doesn't need a number, so learners who'd rather not give one can still talk. - Field 5 #### Subject and Your Message Free text Said out loud instead. The advisor already sees which course and pages the learner looked at, so the call starts from there. ### Two kinds of caller, two desks Edutainverse has two audiences on one website. Learners want help choosing a course. Instructors, on the Teach on Edutainverse pages, want to know how publishing and payouts work. They shouldn't reach the same person. Course advice Rings from course pages, learning paths and Talk to an Expert. Advisors are tagged by subject, so routing follows the course the learner was reading. Instructor support Rings from the teach pages. A page rule on that path labels the call “Instructor” so whoever answers knows it isn't a learner before saying hello. A returning caller is recognised: the advisor sees their earlier calls and notes. More on [what agents see](https://callceptor.com/features/). “Students and parents usually have one or two questions before they choose a course. With CallCeptor they can ask them right away, from the page they’re reading, and talk to someone who knows the answer. It has been genuinely useful for us.”Team Edutainverse ### Why this isn't only for finance Most of this site is written for brokers and fund houses, where a call before a decision is normal. Course buying works the same way: a considered purchase by someone who wants to ask a person first. The setup Edutainverse needs, with desks by audience, routing by subject and callbacks after hours, is the one we describe for [mutual fund distributors](https://callceptor.com/for/mutual-fund-distributors/). ### About this story Written from Edutainverse's public pages and the CallCeptor setup for its site. The form fields are quoted as they appear on the Talk to an Expert page on the date above. Edutainverse says on its About page that the platform is still in active development, so pages and fields may change. We'll update this story when they do, and add call numbers once there are enough to report. Sources - [edutainverse.com/talk-to-expert: the form and its fields](https://www.edutainverse.com/talk-to-expert) - [edutainverse.com/about-us: what the platform is](https://www.edutainverse.com/about-us) - [edutainverse.com/teach: the instructor pages](https://www.edutainverse.com/teach) Something here wrong or out of date? [Tell us](mailto:support@callceptor.com?subject=Correction%3A%20Edutainverse%20story).