# EnableUser: A Call Button an Accessibility Firm Can Use | CallCeptor > EnableUser audits Indian brokers' and fund managers' websites for accessibility. What its Call button must do for screen-reader users, and how calls reach the right team. Source: https://callceptor.com/customers/enableuser/ Customer story · Accessibility ## An accessibility firm's Call button has to pass its own audit EnableUser tests the websites and apps of Indian brokers, fund managers and advisers against WCAG, the SEBI accessibility requirements and IS 17802. Anything on its own site, including a call widget, is looked at by the people who write those audit reports. Published 2 October 2026 · Written by the CallCeptor team What they doAccessibility platform, audits, remediation and training Who they sell toRegulated financial firms: brokers, PMS, AIFs, AMCs, advisers Based inDLF Cyber City, Gurugram Website[enableuser.com](https://www.enableuser.com/) ### Their buyers are our buyers EnableUser's home page lists more than a hundred Indian financial firms it works with, from stock brokers and portfolio managers to AIFs and rating agencies. Those are the firms CallCeptor is built for. So EnableUser's visitors are exactly the people who will one day click a Call button on a broker's website and find out whether it works for them. Its contact page opens with “whether you are addressing an immediate audit failure or planning a long-term compliance strategy”. The first of those is a phone call, not a form. “People who visit our site often want to talk before they decide anything. CallCeptor gave them a way to do that straight from the page, without hunting for a phone number or waiting for an email reply. It was simple to set up, and it fits the way we already work.”Team EnableUser ### Four reasons to call, four desks EnableUser's contact form already sorts people into four subjects. The Call button uses the same split, so a caller reaches the right team without a switchboard. Subject on their form | Who is calling | Desk | How it rings | Audit Request | A firm that needs a WCAG or SEBI accessibility audit, sometimes because it has just failed one. | Audits | The caller usually has a deadline. Ringing every free auditor at once means the first person available answers. | Platform Demo | An engineering or product lead looking at the audit engine, CI checks or the Figma and IDE plugins. | Platform | A technical caller wants someone who knows the product, so the call goes to the agent tagged for the platform first. | Partnership | Agencies, consultancies and resellers. | Partnerships | Low volume, high value. A missed call here becomes a callback request with the caller's number. | General Inquiry | Everyone else, including existing clients who don't know who to ask. | Front desk | The visitor can still pick a specific desk from the call panel if they know what they need. | Desks, ring order and callbacks are standard CallCeptor settings. See [how to route website calls by page](https://callceptor.com/guides/route-website-calls-by-page/). The bar ### What the Call button does for keyboard and screen-reader users A firm that sells accessibility audits can't have a widget on its site that a screen-reader user can't operate. This is what CallCeptor's button and call panel do today, taken from the widget's code. - #### A real button with a spoken name The Call button is a