# Help Visitors Open a Demat Account by Call | CallCeptor

> Place a Call button on account-opening pages so stuck visitors reach an onboarding agent, with page, campaign and callback data on every lead.

Source: https://callceptor.com/use-cases/demat-account-opening/

Use case

## Catch the visitors who stall on account opening

Account opening has questions about documents, KYC and charges. A Call button on those pages turns a hesitation into a conversation.
Last updated 4 October 2026

### How it runs

- Visitor on /open-account has a question and clicks Call.
- Intake asks topic: Open an account.
- The onboarding team rings.
- The call is logged as a lead with campaign tags, so marketing sees which ads brought the call.

### The rule to set

Topic 'Open an account' or URL /open-account/* rings the onboarding team.

#### Features used

- [Routing by page and topic](https://callceptor.com/features/page-routing/)
- [Two-question intake](https://callceptor.com/features/intake/)
- [Lead inbox and attribution](https://callceptor.com/features/lead-inbox/)

### Questions we get asked

#### Can we see which campaign produced a call?

Yes. Each call carries page, referrer and UTM tags, shown in the lead inbox.

#### Can calls be recorded?

Yes, per department, with consent shown before the call starts.

[All use cases](https://callceptor.com/use-cases/)