# Let NRI Clients Call Your Firm from the Browser | CallCeptor

> NRI visitors call your desk from a browser with no international dialling, routed to the NRI team by page, with callbacks across time zones.

Source: https://callceptor.com/use-cases/nri-client-calls/

Use case

## NRIs can call you without dialling abroad

A browser call avoids international dialling for the visitor, and callbacks cover time zones.
Last updated 4 October 2026

### How it runs

- NRI visitor on /nri clicks Call.
- NRI desk rings during its hours.
- Outside hours the visitor books a callback slot.
- The lead keeps page and campaign tags.

### The rule to set

URL /nri/* rings the NRI desk; hours set for that desk.

#### Features used

- [Browser calling](https://callceptor.com/features/browser-calling/)
- [Routing by page and topic](https://callceptor.com/features/page-routing/)
- [Callbacks with a deadline](https://callceptor.com/features/callbacks/)

### Questions we get asked

#### Does the visitor need an app?

No. Current Chrome, Edge, Firefox and Safari work.

#### Can we set different hours?

Yes, per department.

[All use cases](https://callceptor.com/use-cases/)