# Support Sub-brokers and Partners by Browser Call | CallCeptor

> Give sub-brokers and authorised partners their own Call button and desk, kept apart from client and sales calls, with recording rules per desk.

Source: https://callceptor.com/use-cases/sub-broker-and-partner-support/

Use case

## Partners deserve their own desk

Sub-brokers ask different questions from clients. Route them to a partner desk from the partner pages.
Last updated 4 October 2026

### How it runs

- Partner opens the partner portal page.
- Clicks Call.
- The partner desk rings.
- Calls are logged separately.

### The rule to set

URL /partners/* rings the partner support desk.

#### Features used

- [Routing by page and topic](https://callceptor.com/features/page-routing/)
- [Agent console](https://callceptor.com/features/agent-console/)
- [Lead inbox and attribution](https://callceptor.com/features/lead-inbox/)

### Questions we get asked

#### Can partner calls have their own recording rule?

Yes, rules are per department.

#### Can partners see call logs?

Not today. Logs are for your team.

[All use cases](https://callceptor.com/use-cases/)