Use case
Closed desks should still capture the lead
Research traffic peaks in the evening, when your phones are off. Callbacks keep that traffic.
Last updated
How it runs
- Visitor clicks Call outside business hours.
- The widget offers callback slots instead.
- Visitor books a slot and gets an SMS or email confirmation.
- Next morning the task is in the queue with a countdown.
The rule to set
Business hours per department; outside them, show callback slots.
Features used
Questions we get asked
What if nobody claims the callback?
It escalates to a supervisor after a time you set.
Whose number shows on the outbound call?
Your firm's own caller ID.
Put a Call button where your phone number is today.
Free for one person and 100 browser minutes a month. Larger firms can start with a pilot on one department.